Live Chat Software, Customer Support, Live Help, Live Support

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Software development, outsourcing, design, and testing services

Live Chat

Secured

Live Chat Software, Customer Support, Live Help, Live Support

The future belongs to the online businesses and we all know that good customer service is a mantra for any successful business. APS Live Chat is a tool that enables the website owners to provide instant service to their website visitors. It is user friendly and very easy to setup.

Visitor's page screen shot

(Visitor's Screen)

Customizable logo (Replace Live Chat logo with your own logo).

Choose online/offline images of your choice.

Customizable font color and style.

Customizable welcome message.

Filter visitors by departments.

Leave a message if the agents are offline.

Completely secured chat using 128 bit encryption.

Last messages received time is displayed.

Message displayed when the Agent is typing.

Operator's page screen shot
(Operator's Screen)	Audio alert when new visitor wants to chat. Filter list of visitors by department. List of online agents displayed. Geographical location of the visitor. Referrer page information available. Ignore visitor functionality available. Visitor's record available.

APS Live Chat features in detail:-

The table below contains the list of all the features available in APS Live Chat. We are continuously increasing the features so that our users have a better tool to provide live help to their visitors.

Packages Available
Price per Month	US $ 7.95	US $ 24.95	US $ 99.95	US $ 199.95
Setup Fee	No Setup Fee	No Setup Fee	No Setup Fee	No Setup Fee
Number of Operators	2 operators	5 operators	25 operators	> 25 operators
Unlimited Connections
Unlimited Pages
Unlimited Departments
Setup Time	5 minutes	5 minutes	5 minutes	5 minutes
Settings
Audio Alert when new chat request comes
Audio Alert when message is received
Replace Live Chat logo with your own logo
Change Online Image
Change Offline Image
Auto Invitation
Add/Remove Short cuts
Add/Remove Customer Service Agents
Change Server Messages
Change Message Font and Color
Email field (Optional/Mandatory)
No Installation Required
No Programming Required
No Storage Space required
Fully Customizable
Reports
Daily Report Available
Monthly Report Available
Chat History Available
Search Old Chat by Visitor's Name
Search Old Chat by Visitor's Email
Search Old Chat by Agent's Name
Chat Download Available
Old Chat Transcript available for	30 days	30 days	30 days	30 days
Security
Secured Chat
Encryption Level	128 bit	128 bit	128 bit	128 bit
Support
24x7 Support
Live Chat Support
Email Support
Phone Support